Tenant FAQs

You can easily apply online through our website. Each listing has an "Apply Now" button that will guide you through our secure application process.

We look at your credit history, rental history, income, and background check. Specific requirements may vary by property, but we aim to ensure our homes are a good fit for every resident.

Once we receive your completed application and all documents, we typically process it within 2-3 business days.

Many of our homes are pet-friendly. Each listing will include specific pet policies, such as breed restrictions, pet fees, or limits on the number of pets allowed.

Rent can be paid securely online through our tenant portal. We also offer automatic payments so you never have to worry about missing a due date.

Please submit a maintenance request through your tenant portal as soon as possible. For emergencies, contact our 24/7 maintenance line.

Any changes, including painting or installing fixtures, must be requested in writing and approved by us in advance.

Yes, we do require all residents to carry renter's insurance. Your policy must provide at least $10,000 in coverage and should be uploaded to your tenant portal before move-in.

Roommates must be approved through our application process. All adult occupants need to complete an application and be added to the lease.

We'll reach out before your lease ends to discuss renewal options. If you'd like to renew, we'll guide you through the process to keep things simple.